What a Blessing to have Kats come and install a new furnace in my home today! Giovani was very thorough in describing and showing me the failure of my original broken down furnace. His crew then came through to put in a new Bryant system and worked extremely hard to get everything perfectly installed in my home. Eddie and Louie were very polite, and hardworking. Anxious to do a good job you could tell. There promptness and hardwork allowed me to get everything done the same day....so grateful to them all, and happy to say my house is now toasty warm. Following up on this message today to say, thanks again to Kats for coming out on my almost one year anniversary to do the annual clean/tune up. Luis did a great job along with being very polite and kind. Thanks for your wonderful service.
Kats Heating and Cooling
About Kats Heating and Cooling
Kats Heating and Cooling is a family-owned heating and air conditioning company in Downers Grove, founded in 2014 by Giovanni Katsigiannis. Its website lists furnace, boiler and heat pump repair, maintenance and replacement, air conditioning and ductless mini-split service, indoor air quality and commercial HVAC work, and the company is a factory authorized Bryant dealer that also services other major brands. It offers 24/7 emergency service and flat-rate pricing, charges a $120 dispatch fee that is rolled into the cost of a repair or replacement, and covers repaired parts and labor with a lifetime repair warranty for the life of the system. The website's Hours and Location page lists the hours as 24/7, and the service area runs from Naperville and Wheaton to Elmhurst, La Grange and Berwyn. Six of the eight Google reviews shown below describe a routine maintenance or tune-up visit.
Services
Categories
Good to know
- Emergency service
- 24/7 emergency heating and air conditioning serviceSource: Official website
- Service call
- $120 dispatch fee, rolled into the cost of a repair or replacementSource: Official website
- Repair warranty
- Lifetime repair warranty: repaired parts and labor are covered for the life of the systemSource: Official website
- Specials
- October 2026: $100 off repairs and a $99 furnace or AC tune-up; 10% off for seniors, law enforcement and militarySource: Official website
- Quotes
- Beats written installation quotes by up to $1,000 and repair quotes by up to 10%; free second opinionSource: Official website
- Bryant dealer
- Factory authorized Bryant dealer; repairs and maintains all major brandsSource: Official website
- Licensing
- Technicians are licensed, bonded and insuredSource: Official website
- Financing
- A Bryant credit card through Wells FargoSource: Official website
Reviews
Google reviews rated four stars and above. The 5.0-star rating reflects all 1004 Google reviews.
Rey was the KATS tech for our regular furnace service. He went thru everything he was scheduled to do before he began. He also replaced the air filter on our request. Rey took photos of various equipment components that he inspected, and emailed them to me. Very friendly & trustworthy, as part of the KATS Team. Highly recommend!
Luis G from Kats always professional and courteous. Very happy with the annual furnace service.
Rey was super knowledgeable and was pleasant and through. Answered all our questions and gave us options and suggestions regarding our furnace filter which was very valuable. I would highly recommend Rey and Kats Heating and Cooling for all your needs
Eddie did a great job on the spring check and service on our HVAC system. I would be glad to have him back on future scheduled maintenance calls.
This is the second year my air conditioner has been serviced by Kats. They are great. Responsive to phone calls and reliable and on time. Very pleasant and thoughtful. Glad my neighbor referred me.
Eddie G is very professional. 100% satisfied Thanks much
Kats is great! Today, was just a pre winter maintenance call, but I’ve had them install new units and recommended friends. Everyone is always pleased with the service. Rey was thorough and professional. Always great to trust your provider and their staff