Prompt service, very good technician, and thorough explanation of work performed.
HVAC Contractor
McNally's Heating and Cooling
4.9(3048 reviews) St. Charles
About McNally's Heating and Cooling
McNally's Heating and Cooling, a family-owned HVAC company in St. Charles, advertises emergency heating and cooling service 24 hours a day, 7 days a week. Its website lists furnace and air conditioner repair, installation and maintenance, heat pumps and ductless mini-splits, humidifiers, dehumidifiers, air purification, ERV and HRV ventilation, and air duct and dryer vent cleaning. It states a 10-year limited labor warranty on installations and a 2-year limited warranty on repairs, and its Pot of Gold maintenance plan includes heating and cooling tune-ups, parts discounts and priority emergency scheduling. The company lists service areas in Kane, DuPage, McHenry, Cook, DeKalb, Kendall, Lake and Will counties. Three of the eight Google reviews shown below mention prompt, quick or on-time work, and one says the price was high.
Services
Furnace repair (24/7)
Furnace installation
Air conditioning repair (24/7)
Air conditioning installation
Heating and cooling maintenance
Heat pumps
Ductless mini-splits
Humidifiers
Dehumidifiers
Air purification
ERV and HRV ventilation
Air duct cleaning
Dryer vent cleaning
Thermostat installation and repair
Pot of Gold maintenance plan
Categories
Directory categoryHVAC Contractor
Listed on Google underAir conditioning contractorAir conditioning repair serviceAir duct cleaning serviceFurnace repair serviceHeating contractor
Good to know
- Emergency service
- Heating and cooling emergency service 24 hours a day, 7 days a weekSource: Official website
- Warranty
- 10-year limited labor warranty on installations; 2-year limited warranty on repairsSource: Official website
- Maintenance plan
- Pot of Gold plan with seasonal tune-ups, parts discounts and priority emergency scheduling; transferable if you moveSource: Official website
- Military discount
- 10% off services, parts and equipment for veterans and active military with ID; not for installationSource: Official website
- Ownership
- Family ownedSource: Official website
- Estimates
- Online estimates offeredSource: Google Business Profile
- Accessibility
- Wheelchair accessible entranceSource: Google Business Profile
Reviews
Google reviews rated four stars and above. The 4.9-star rating reflects all 3048 Google reviews.
Jose and Adam did an awesome job with the dryer clean out. They also accommodated our schedule too, which I really appreciated. You want great service go to McNally’s! Best in the area by far
Saul and Peter were great, quick and very good customer service
Technicians were professional and courteous. Price was high but that was determined by the office manager.
Response from the ownerHi James! Thank you so much for this great review and for choosing McNally's! We are happy to hear that Esteban was so helpful! If you ever have any questions or issues, please don't hesitate to call us right away, 24/7! Thank you again and have a great day! =)
On time, quickly completed the work, and left the area around the furnace clean.
Russ did a great job explaining everything thoroughly and answering all of our questions. He put us at ease through the whole process and made us feel like we were in really good hands with such a big project. The day of our install, Garrett, Paul, Luciano and Luis were all kind and professional and did a great job! 10/10 would recommend this company to anyone in need of any heating and cooling job. Thanks again!
Peter and Saul did a fantastic job on our ducts! Great folks and very knowledgeable and professional. You can relax and know your home will be very well taken care of for your duct cleaning for a long time! Call McNally’s and ask for Peter and Saul at your first opportunity!
Response from the ownerHi Paul! Thank you so much for taking the time to leave us this awesome review and for choosing McNally's heating and cooling! If you ever need us again or have any questions, please don't hesitate to call us right away, anytime, 24/7! Thank you again and have a wonderful day! =)🍀
Technicians Jose, Dylan and Adam did a outstanding job. Very professional.