Loved working with the guys at this shop. They were honest with the repairs I needed and didn’t need at the time.
RX Automotive
About RX Automotive
RX Automotive is an auto repair shop on Sidwell Court in St. Charles that joined the Diehl Auto Repair group in 2025, according to its website. The website lists brake service, engine diagnostics, oil changes, air conditioning, transmission, tire and alignment work, hybrid and EV service, fleet service and pre-purchase inspections for domestic, European, import and exotic vehicles, and says its technicians are ASE certified. Customers can use a loaner vehicle, a local shuttle or after-hours drop-off, the waiting room has free Wi-Fi, drinks and snacks, and financing is available. It is open weekdays from 7 AM to 5 PM. Three of the eight Google reviews shown below describe the shop as honest, and three say it explained which repairs were needed now and which could wait.
Services
Categories
Good to know
- Ownership
- Part of the Diehl Auto Repair group of shops since 2025Source: Official website
- Getting around
- Loaner vehicle, local shuttle, pickup and delivery, and after-hours drop-offSource: Official website
- Waiting room
- Free Wi-Fi, TV, drinks and snacksSource: Official website
- Vehicles serviced
- Domestic, European, import and exotic cars and trucks, including hybrid and EV serviceSource: Official website
- Technicians
- ASE-certified techniciansSource: Official website
- Financing
- Financing is availableSource: Official website
- Payment
- Credit cards, debit cards and mobile paymentsSource: Google Business Profile
- Accessibility
- Wheelchair accessible entrance, parking and restroomSource: Google Business Profile
Reviews
Google reviews rated four stars and above. The 4.9-star rating reflects all 677 Google reviews.
I had a great experience with the gentlemen that work at RX Automotive. They are honest and trustworthy. They went the extra mile and tighten some bolts that I didn't do myself, on a part of the car that I didn't even bring it in for. Had they not done this, it could have been a real bad situation for my family and I. I will be taking both my cars here in the future.
My sister has been coming there for maybe five years with her jeep and I needed my axle boots replaced, they were leaking so I went there. They showed me pictures of everything they done what they found what needs to be addressed now what needs to be addressed later , the price was fair and I talked to the mechanic. The top half of my engine, the gasket was leaking they replaced that that was a fair price. Overall, I gave them a five star rating, very professional, very polite and I would recommend them and like I said I will be back. He said my car is in great shape. Just their honesty goes a lot with me and goes very far down the road. A mechanic is my best friend and I appreciate them taking care of my car. My sister’s car will I be back absolutely I have some things that they addressed and he goes. We’ll address them as needed so when I go there next month, I’m gonna say what needs to be addressed now and we’re gonna take care of that and anything that needs to be addressed later, we’ll deal with
I've been a longtime customer of Rx (Diego). When my car(s) need service, I call Rx first. No second phone call is needed. 😀
Great place, very kind and got the job done quick. Will definitely be coming back
They are professional in how they inspect your vehicle, how they present the issues and how they treat you as a customer. They don't treat you just as a customer but as that good neighbor who is always willing to help anyone. RX continue too do it how your doing it, Great!
This was my first time at this shop and I was very impressed with their service. They honored my after market warranty and was able to get them to cover the repairs better than I thought they would. This saved me more than half of the repair bill. I will be using them again for my next service.
Diego was very courteous , explained well what was needed to be repaired and the estimated cost. . They were conscientious about making the necessary repairs and keeping the cost down to what was necessary. They also inspected the entire car and suggested some future repairs, so I’m aware of potential future problems. My family and I will definitely come back . I highly recommend this business.