Jackie re-pierced my daughter's ear after she had to have her ear repaired from a botched job somewhere else. Jackie was wonderful!! She took her time and explained everything to us. She was patient, kind and did a great job. We appreciate her knowledge and expertise so much!
Response from the ownerThank you so much for your wonderful review, Liz. We’re thrilled Jackie was able to re-pierce your daughter’s ear and provide patient, kind, and knowledgeable care. We’ll be sure to share your appreciation with Jackie. We’re glad your daughter is happy with the result and are here if you need any aftercare advice or future services.
Jackie & Tammy were absolutely amazing! Took my 7 year old to get her ears pierced for the 1st time after she got scared going to a tattoo parlor. Everyone was SO friendly & explained step by step what was happening to make her feel comfortable. She got a little mirror & picked a prize from the toy chest! I had 3 different neighbors recommend this Med Spa & would also HIGHLY recommend! Very impressed
Response from the ownerThank you so much for the wonderful review, Amanda! We're thrilled Jackie and Tammy made your daughter's first ear piercing such a positive and comfortable experience. We're glad she enjoyed the mirror and picking a prize. We truly appreciate your high recommendation and look forward to seeing you both again.
I’ve been going here for my Botox and I seriously could not be happier with my results. She is so knowledgeable, professional, and makes the entire experience feel comfortable and relaxing compared to other med spas. My Botox always looks natural, smooth, and never overdone. She takes the time to listen to exactly what I want and explains everything so well. You can tell she truly cares about her clients and takes pride in her work. I trust her completely with my face and would recommend her to anyone looking for amazing results!
Response from the ownerKaydin, this means so much to hear. Natural-looking Botox results that still let you look like yourself is always the goal, and we’re so glad you’ve felt comfortable and confident with your experience here.
Taking the time to listen, explain everything clearly, and never overdo treatments is a huge part of what sets our team apart.
This was my second time filler, first with Express Medical Spa. There is no better way to describe the experience other than amazing! The staff was so helpful and friendly while being so early in the morning. The injector, Steph G., did an amazing job explaining what she was doing during the appointment. The numbing cream was perfect and the pain level was very low. She created a beautiful and voluminous shape to my lips. I feel so great with my results and cannot wait to be back for more!
Response from the ownerDelaney, we love hearing this. We’re so glad Steph G. made the whole experience comfortable and easy for you from start to finish.
Beautiful, natural-looking lip filler results while keeping the treatment gentle and low stress is exactly what we aim for. Thank you for choosing our Frankfort location and we can’t wait to have you back in soon.
Tammy is an amazing nurse! My sister and I have both seen her many times, and she is truly so talented with Botox and fillers. She really listens to what you want and makes you feel comfortable throughout the whole process. She is gentle, professional, and the treatments are practically painless. We always leave happy with our results and highly recommend her!
Response from the ownerJasmine, this is so wonderful to hear. Tami truly has a talent for creating natural-looking Botox and filler results while making clients feel comfortable and relaxed the entire time. We love that both you and your sister continue to trust her with your treatments.
Hearing that you felt listened to and happy with your results means everything to us.
Excellent Spa. Staff was extremely helpful and kind. They answered all my questions. Steph G was very thorough and the services were very affordable !! Highly recommended !!
Response from the ownerDavid, this is great to hear. Having a team that actually takes the time to answer your questions and walk you through everything makes a huge difference.
Stephanie is known for being thorough and making sure you feel comfortable and informed before moving forward, so it’s awesome that stood out to you.
I have had multiple services done at Express Med Spa in Frankfort. The attention to detail is absolutely amazing and everyone is so friendly. The pricing is very affordable and the monthly specials are incredible. Thank you Stephanie G and Tami W. for your excellent service! I will be back real soon ☺️
Response from the ownerHey Victoria!
Wow, thanks so much for this amazing review! 😊 We're thrilled that you love coming to our Frankfort location for your tox (Xeomin) treatments every 4 months. It means the world to us that you wouldn't think of going anywhere else!
At Express Med Spa, we're all about making sure you feel fantastic and look your absolute best.
Stef is the best!! She took time to listen to my concerns and created a personalized plan that she felt was best for me. Between her calm demeanor and exceptional knowledge base, I was in the best hands in the industry. Environment was clean and any staff I interacted with, were wonderful.
Response from the ownerEmily, this is exactly the kind of experience Stef aims to create. Taking the time to really listen and build a personalized plan makes such a difference, especially when you’re coming in with specific concerns and want real guidance, not guesswork.
Really appreciate you sharing this, and we’ll make sure Stef sees it. Looking forward to seeing you again soon.
A Testament to Excellence: My Journey with Express Med Spa
Express Med Spa stands unrivaled as the premier destination for aesthetic and cosmetic excellence. I proudly consider myself "the OG Client," having discovered this gem when they first opened their doors in downtown Frankfort during the height of COVID-19—a time when medical spas were scarce and appointments nearly impossible to secure amidst the pandemic chaos.
Yes, I'm vain, and I own it unapologetically. There's nothing wrong with investing in your appearance and waging an aggressive campaign against aging.
Response from the ownerDavid, being part of your journey from the very beginning truly means a lot to our entire team. Hearing that you’ve trusted Express Med Spa since those early days in downtown Frankfort and continue to choose us after experiencing so many other medical spas speaks volumes.
Stef has built something very intentional here.
Took my 3 yr old here to get her ears pierced, and Jackie is absolutely a gem!! She made it such a fun experience for my daughter and I, 10/10 recommend!!
Response from the ownerIt’s so nice to hear that your daughter’s ear piercing experience felt fun and stress free. Jackie has a wonderful way of connecting with little ones and making both kids and parents feel comfortable, which makes all the difference during a first piercing.
Highly recommend Jackie! She answered all my questions and was super down to earth. There are a bunch of option for GLP1's online and I'm happy with my decision. Reasonable price also. Thanks again!
Response from the ownerIt’s great to hear that your experience felt clear, comfortable, and reassuring. Jackie is known for being approachable and taking the time to answer questions without rushing or overcomplicating things, especially when it comes to weight loss options.
My daughter's had a great experience with Stephanie, she made them feel so safe and comfortable! They didn't feel a thing! They are so happy with their pierced ears!
Response from the ownerIt’s wonderful to hear how positive that experience was for your daughters. Stephanie has a calm, reassuring way of making kids feel safe and comfortable, which makes such a difference during ear piercings. Knowing they didn’t feel a thing and left happy with their pierced ears is exactly what we hope for.
