So nice and clean. They are really friendly and 6 year old loved getting her ears pierced there. Left feeling comfortable knowing a nurse pieced and could go back if we had any problems and they can switch first earring too.
Response from the ownerThank you so much for your kind review, Carolyn! We’re delighted your daughter had a great experience and that our clean environment and nurse piercing gave you peace of mind. We’re always happy to help with first earring changes or any concerns and look forward to seeing you both again.
I have been going to Express Med Spa and seeing Stefanie Drozd and her wonderful team for a few years, and I cannot say enough wonderful things about them. Every service I have received has been done with such care, professionalism, and attention to detail and, most importantly, the treatments are effective. The spa is always exceptionally clean, and Stefanie is incredibly knowledgeable and truly cares about her clients.
One of the things I appreciate most is the incredible follow-up care.
I had the pleasure of having Erica L. help me with a wax and removal of peach fuzz! She was very professional and explained everything she was doing! She did an amazing job!!️
Angelica and Alexa at the front desk were very helpful and friendly. I definitely will be back!
Response from the ownerDebbie, we're so glad you had such a positive experience with us! Erica takes great pride in making every client feel comfortable and informed, and we're thrilled to hear she did such an amazing job with your waxing and peach fuzz removal treatment.
It's also wonderful to hear that Angelika and Alexa made you feel welcomed and cared for from the moment you arrived.
I have been going to Mount Greenwood Express MedSpa for the past few months and have had nothing but great experiences. The facility is always clean and welcoming, the staff is friendly and professional, and the service is consistently exceptional. Yesterday, I had the opportunity to receive my treatment from the owner, and she was absolutely incredible. Her knowledge, attention to detail, and genuine care made the experience even better. I highly recommend Mount Greenwood Express MedSpa to anyone looking for outstanding service and results!
Response from the ownerThank you so much for your kind review, Maureen. We’re thrilled to hear you’ve had consistently great experiences and that our owner provided such attentive, knowledgeable care. We appreciate your compliments about our clean facility and friendly, professional staff. Your recommendation means a lot to our team, and we look forward to welcoming you back soon.
Just wanted to say thank you to Hayley. I had work done today, and I was extremely nervous when I first got there, but she was so friendly and understanding. She talked me through everything the whole time and made me feel comfortable and at home.
You can tell she takes a lot of pride in her work and is very passionate about what she does. I definitely recommend anyone to come here.👌
Response from the ownerThank you, Dan — we’re so glad Hayley made your visit comfortable and that you felt well cared for. We'll be sure to pass your kind words along to her. Your recommendation means a lot to us, and we look forward to seeing you again.
Great experience at Express Med Spa. I brought my daughter here to get her cartilage pierced. We had an 11AM appointment and got there early, we were done by 10:50AM! Everyone was very nice and the office is very cute and clean. It was also very easy to book an appointment online and fill out all the necessary paperwork. They even called the next day to check on her.
Response from the ownerElizabeth, it’s so great to hear that your visit felt smooth from start to finish, especially for something like a cartilage piercing. Creating a clean, welcoming environment is always a priority for our Mount Greenwood Chicago location, and we’re glad that stood out to you.
I highly recommend coming here for services. I have been coming here for a few years and I’ve never had an issue. They are professional and they know what they’re doing.
Response from the ownerChristi, hearing that you’ve trusted our Mount Greenwood team for several years means a lot. Long-term clients like you are the reason we work so hard to maintain consistent, professional care at every visit.
Our goal at Express Med Spa Chicago Mount Greenwood is to provide reliable, medically guided aesthetic treatments delivered by experienced nurses who truly understand facial anatomy and patient safety.
Me and my best friend went for our triples, we got our seconds last year at this place and Jackie is amazing! We went to her both times and made the experience so fun and relaxing. She was the best!
Response from the ownerBella, it’s so nice hearing that you and your best friend came back to see Jackie again. That says a lot about the experience she creates for clients.
Ear piercing, especially when you’re getting multiple piercings like seconds or triples, should feel relaxed and comfortable, and Jackie is wonderful at making the whole appointment fun while still being careful and professional.
Amazing microneedling results! Professional staff, clean environment, and my skin is glowing, smoother, and more even after just one session. Thank you Tami!! Highly recommend!
Response from the ownerSeeing results like smoother texture, improved tone, and that healthy glow after just one microneedling session really says a lot. Tami is incredibly attentive and takes a very precise, thoughtful approach, which makes a big difference in both comfort and outcomes.
I started my tox journey at the Mount Greenwood location and have had the pleasure of working with both Stefanie and Tami. I first saw Stefanie because I was quite nervous and really wanted to first be seen by the woman who started it all. I wasn’t let down, and you can tell immediately after meeting Stefanie that she is extremely knowledgeable and doesn’t hesitate to give you an informed answer to any questions. I also love that when I showed interest in something new (TMJ) she wasn’t pushy and gave me alternatives to try/habits to break prior to committing to a new treatment.
Response from the ownerStarting something new can feel intimidating, especially with injectable treatments, and it’s great to hear how supported and informed you felt from the very beginning. Stefanie brings an incredible depth of knowledge and experience, and her honest, educational approach helps people feel confident without pressure.
I had a great experience with Kristin J. who did my cheek filler. Thank you for your soft and subtle approach and for easing my concerns. My results are amazing!! The entire process was very professional yet I felt so welcomed. Thanks Express Med Spa.
Response from the ownerThank you!
Tami did such an amazing job carefully explaining what my treatment was and making sure I felt comfortable the entire time. The front desk was also so sweet and I felt very welcomed the entire time.
Response from the ownerFeeling informed and comfortable throughout a visit makes all the difference, and it’s great to hear that Tami took the time to explain everything clearly and check in with you along the way. That level of care helps treatments feel approachable and stress free, especially when someone is walking you through each step with patience and confidence.
It’s also wonderful to know the front desk team helped set the…
