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Auto Repair Shop

Clark's Car Care

4.8(1189 reviews) Naperville Established 2001
(630) 527-0967

About Clark's Car Care

Clark's Car Care is a family-owned and female-owned auto repair shop in Naperville that opened in 2001 and is open weekdays from 8 AM to 5 PM. It offers a free second opinion on a written estimate, a 3-year/36,000-mile NAPA AutoCare warranty on qualifying repairs, and financing through Synchrony, Snap and Affirm. Its website lists brake, check engine light, electrical, engine and transmission repair, oil changes, steering and suspension, tires and alignment, air conditioning and heater repair, and pre-purchase inspections for domestic, European, Asian, electric and hybrid vehicles. Loaner vehicles, a local shuttle and early-bird and after-hours drop-off are available, and the waiting area has free Wi-Fi and a kids' play area. Five of the eight Google reviews shown below mention price, and one of them notes the shop is not the cheapest in the area.

Services

Brake repair
Check engine light diagnostics
Electrical repair
Engine repair and replacement
Transmission repair and replacement
Oil changes
Preventative maintenance
Steering and suspension repair
Tire services and sales
Wheel alignment
Auto air conditioning and heater repair
Vehicle inspections
Fleet maintenance
Free second opinion

Categories

Directory categoryAuto Repair Shop
Listed on Google underAuto air conditioning serviceAuto radiator repair serviceAuto tune up serviceBrake shopCar inspection stationCar repair and maintenance serviceMechanicOil change serviceTransmission shop

Team

Listed on business site

Matt Weber is co-owner of Clark's Car Care, which opened in north Naperville on November 1, 2001, according to the shop's website. Before opening the shop he worked in car dealership departments from detailing and parts to sales and finance, then spent five years as a customer service advisor in dealership service departments.

Good to know

Warranty
NAPA AutoCare nationwide warranty on qualifying repairs for 3 years or 36,000 milesSource: Official website
Second opinion
Bring in a written estimate for a free second opinionSource: Official website
Financing
Through Synchrony, Snap and AffirmSource: Official website
Getting around
Loaner vehicles, a local shuttle, and early-bird and after-hours drop-off and pick-upSource: Official website
Waiting area
Snacks and drinks, free Wi-Fi, a massage chair and a kids play areaSource: Official website
Vehicles serviced
Domestic, European, Asian, electric and hybrid vehiclesSource: Official website
Payment
Credit cards, debit cards and mobile paymentsSource: Google Business Profile
Accessibility
Wheelchair accessible entrance, parking, restroom and seatingSource: Google Business Profile

Reviews

4.8
1189 reviews

Rating & review provenance

This average is a snapshot of the business’s Google Business Profile, captured . Ratings on that platform change continually, so the live figure may differ.

The 8 sourced reviews below were published by their authors on public review platforms and are reproduced here with the source marked on each card. Only reviews rated four stars or higher are listed. Reviews submitted through this site are listed separately and are not counted here.

Read every review on Google →

Google reviews rated four stars and above. The 4.8-star rating reflects all 1189 Google reviews.

James B.
via Google

From the front desk to the service managers and service staff, Clark's always goes above and beyond and with exceptional pricing. Nice to not worry about whether I'm going to the right place to have our cars professionally serviced! Thank you!!!

Response from the ownerThank you for the wonderful review, James! We're glad the entire Clark's team, from the front desk to our service managers and technicians, continues to provide exceptional service at a fair price. Knowing you feel confident and comfortable trusting us with your vehicles means a great deal to our team. We truly appreciate your continued support and look forward to taking care of your vehicles for years to come!
Nilotpal S.
via Google

These guys are really good. They don't mess around, are to the point and straight forward. Definitely not the cheapest mechanic shop in the area but the work is top notch. Definitely recommend. I fixed my front strut assembly and a turn signal switch on my Mercedes at their location.

Response from the ownerThank you for the great review! We're glad you appreciated our straightforward approach and, most importantly, the quality of the work on your Mercedes. Our goal is always to provide clear recommendations and repairs our customers can feel confident about. We truly appreciate your trust and recommendation and look forward to helping you again!
Nathan F.
via Google

Clark’s is exactly the kind of shop you hope to find but rarely do. I keep my vehicles for decades, and that means dealing with wear, rust, and the occasional mystery problem. Clark’s has handled all of it — from replacing a corroded leaf‑spring mount hidden behind a rusty fuel tank on my Ranger to chasing down electrical issues in my 22‑year‑old Volvo. This past week, Shannon and Tristan walked me through every step of an increasingly complex issue with the antilock brake electrical system. They explained what they found, outlined the next steps to first rule out the “easier” fixes, and respected my input the entire way. (I was half expecting a line on my bill for time spent reading my excessively long text messages.) They also pointed out other things worth monitoring so I could plan ahead. Their UV dye test made it easy to understand where my slow oil leak was coming from, and their online system clearly shows what they inspected and why they recommend certain repairs. They also got rid of the annoying drone from worn‑out wheel bearings. They take pride in their work; they care about their customers; and they work hard to align repairs with your budget and priorities. Clark’s has earned my trust, and I wholeheartedly recommend them.

Response from the ownerThank you for taking the time to share such a thoughtful review! We're grateful that you continue to trust Clark's with your vehicles and appreciate our approach to keeping older vehicles safely on the road. We're especially glad Shannon and Tristan kept you informed throughout the ABS electrical diagnosis, listened to your input, and clearly explained each step and recommendation. We'll be sure to share your kind words with them and the entire team, and we truly appreciate your continued trust and recommendation!
Joe S.
via Google

Matt and his team at Clark's are very knowledgeable and give great explanations about what happened to your vehicle. the repair, and who to prevent it in the future if possible. Very nice, fast and reliable service!!! Highly recommend them!!!!

Response from the ownerThank you for the wonderful review, Joe! We're glad Matt and the Clark's team took the time to clearly explain what happened with your vehicle, the repairs needed, and ways to help prevent future issues when possible. It's great to hear you found our service friendly, fast, and reliable. We'll be sure to share your kind words with Matt and the team, and we truly appreciate your recommendation!
Laurie T.
via Google

Great service, good guys-have your car serviced here! Good prices, family owned

Response from the ownerThank you for the review! We appreciate it!!
Angelo M.
via Google

I went to Clark's after a franchise shop couldn't find the problem. They fixed a simple leak for under a hundred bucks. When I needed extensive work, I came back to Clark's and they ordered everything & replaced everything in 2 days. Hopefully I won't need to come back again but if I do, I certainly will be back at Clark's.

Response from the ownerThank you for the fantastic review, Angelo! We're glad the Clark's team was able to identify and repair the leak that had been missed elsewhere and earn your trust for the more extensive work later on. Getting everything ordered, repaired, and back to you within two days is exactly the kind of efficient service we strive for. Hopefully you won't need us anytime soon, but we'll be here whenever you do!
Tamara F.
via Google

My oil change was fast, efficient and reasonably priced.

Response from the ownerThank you for the 5-star review, Tamara! We're glad your oil change was fast, efficient, and reasonably priced. We truly appreciate your support and look forward to taking care of your vehicle again!
Sherry S.
via Google

This shop is AWESOME very friendly explained everything going on with my car & even took it to the emissions place i would highly recommend

Response from the ownerThank you for the awesome review, Sherry! We're glad our team provided friendly service, clearly explained what was happening with your vehicle, and even helped with the emissions process. We truly appreciate your recommendation and look forward to helping you again!